Sustainable Tourism Observatory of Mallorca

Presentation

The Consell de Mallorca through the Mallorca Tourism Foundation has created the Sustainable Tourism Observatory of Mallorca (STO Mallorca) in accordance with the principles and recommendations of the World Tourism Organisation (WTO).


STO Mallorca was created within the framework of the Spanish Government's Recovery, Transformation and Resilience Plan with European Next Generation EU funds aligned with the FMT's strategic plan.


The mission of the Sustainable Tourism Observatory of Mallorca is to generate valuable information to guide public and private sector decisions, providing intelligence to the entire value chain in order to increase its competitiveness and productivity, always taking into consideration the guiding principles of sustainability.


From 2021, we will be part of the International Network of Sustainable Tourism Observatories (INSTO), a network of tourism observatories that monitor the economic, environmental and social impact of tourism at destination level.



Our vision, mission and values

VISION

Generate strategic knowledge by applying innovative research techniques to the changing environment and tourism demand and achieving sustainability Mallorca.

MISSION

Generate information to guide public and private sector decisions, providing the entire value chain with intelligence to increase its competitiveness and productivity, always applying the axes of sustainability.

VALUES

A tourist destination that is inclusive, open, innovative, sustainable, of excellence, quality, socially committed and accessible.


Objectives

To position the island among the leading tourist destinations in terms of tourism management based on quality, sustainable development and collaborative work through a Tourism Intelligence System (SIT).

How will we achieve our goals?

Monitoring

On real data to measure the economic, social and environmental impact of tourism in the destination.

Tourism Intelligence System (SIT)

Generate new sources of information and analysis arising from cooperation and mutual exchange of information and experiences between the main actors.

Sinergies and participation

Generate synergies and cooperative learning between the public and private sectors for data-driven decision making, facilitating the design of policies and strategies based on the inalienable criteria of sustainable development, taking advantage of technological advances and caring for the socio-cultural heritage.

Youth Observatory

Find out about all the activities and objectives of the Observatory for young people through this comic.

Committee of experts

The Observatory creates the Committee of experts with the objective of monitoring, controlling and evolving the Tourism Intelligence System (SIT) ensuring that the data provided by the Observatory complies with the proposed methodology that allows data to be obtained for decision-making with the aim of promoting a sustainable island.

mARIA JOSE

AGUILÓ

HOTEL BUSINESS FEDERATION OF MALLORCA

Vice-President

ALICIA

Bueno

CHAMBER OF COMMERCE OF MALLORCA

Responsible

Tolo Deyà

TOLO

Deyà

Faculty of Tourism UIB

Vice-Dean

Aniol

ESTEBAN

Marilles Foundation

Director 

Sara

Fernández

IBESTAT

Head of Service

rafael

Guinea

TIRME

Director 

Roberto 

LLAMAS

PALMA DE PALMA AIRPORT MALLORCA

Head of Cabinet

sEBASTIAN

LORA

MUNICIPALITY

DE CALVIÁ

Consultant

Francesc

Mateu

AETIB

Director

Jaume

Montserrat

TURISTEC

President

Dolores 

Ordóñez

AnySolution

Director

Javier

pascuet

ajuntament de calvià

Director

Antoni Riera

ANTONI

RIERA

IMPULSA BALEARS FOUNDATION

Director

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About the Observatory

Fundació Mallorca Turisme
Edifici de la Misericòrdia
Plaça de l'Hospital, 4
07012 Palma, Illes Balears
Tel. +34 971 21 96 48

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